Privacy Policy
Introduction
When we refer to ‘DIAKART’, we mean DIAKART Private Limited,
DIAKART is committed to protecting personally identifiable information, including sensitive personal data (“Personal Information”), as collected from you in the course of accessing and using the services provided through the mobile application and website (collectively referred to as the “Website”).
This Privacy Policy represents the sole, authorized statement of the Company’s practices with respect to the collection of Personal Information through the Website and the manner of use of such information by the Company.
Please read this Privacy Policy carefully before proceeding, as by completing the registration process on the Website and/or by using the Website, you signify your agreement with this Privacy Policy. If you do not agree with the provisions of this Privacy Policy, please do not access the Website and/or complete the registration process on the Website.
1. SCOPE OF THE PRIVACY POLICY
This Privacy Policy describes the information that the Company, as part of its normal operations, collects from you, stores, uses and protects. The purpose of this Privacy Policy is to outline and help you understand the guidelines and procedures followed by the Company when dealing with any Personal Information.
By using the Website, you agree to be legally bound by this Privacy Policy, which shall take effect immediately on your first use of the Website.
The Website may contain hyperlinks to websites operated by parties other than the Company. This Privacy Policy does not apply to such third-party websites. The Company is not responsible for the privacy practices or content of these websites.
2. INFORMATION COLLECTED BY THE COMPANY
The Company primarily collects and stores Personal Information provided by you during account creation and the use of services. This includes:
- Name, phone number, email address, age, date of birth
- Medical prescriptions, medical status, reports, medication history
- Account information like username, password, device preferences, and time zone
- Location data such as GPS and IP-based information
Location Information
We collect precise location data from your device with your consent. This data is used for features like live tracking, geofencing, and troubleshooting. You can control your location settings and consent through the app.
Fine Location
Fine location data (GPS) allows us to provide location-based features such as auto check-ins and geofencing.
Coarse Location
Coarse location data (e.g., derived from IP addresses or network data) is used for geotagging images and general location-based features.
By using our app, you consent to the collection and use of your location data as described in this policy.
3. PAYMENT RELATED INFORMATION
The Company does not store or access any payment-related data. All transactions are processed through secure third-party payment gateways. The Company is not liable for any loss or damage arising from the disclosure of payment-related information.
4. USE AND DISCLOSURE OF COLLECTED INFORMATION
The Company uses your Personal Information to facilitate services, communicate with you, and provide relevant advertisements and notifications. You can opt-out of such communications at any time.
Your information may be shared with third parties for business purposes, such as service providers and advertisers, but only in an aggregated, non-personally identifiable form.
In case of a corporate transaction, such as a merger or acquisition, your information may be transferred to the acquiring party.
5. SECURITY OF PERSONAL INFORMATION
The Company implements appropriate security measures to protect your Personal Information from unauthorized access, modification, or disclosure. These measures include secure servers, encryption, and robust security protocols.
While the Company strives to maintain the security of your data, it cannot guarantee absolute security and is not liable for breaches of security by third parties.
We also advise users to protect their account credentials and log out when using shared devices.
6. RESTRICTIVE COVENANTS
As mandated by the Information Technology (Intermediaries Guidelines) Rules, users are prohibited from using the Website to:
- Upload unlawful or harmful content
- Violate the privacy of others
- Engage in fraudulent or misleading activities
- Interfere with the functionality of the Website
- Impersonate another person or entity
7. AMENDMENTS TO THE POLICY
The Company reserves the right to modify this Privacy Policy. Any changes will be posted on the Website, and your continued use of the Website will constitute your acceptance of those changes.
8. GOVERNING LAW AND DISPUTE RESOLUTION
This Privacy Policy and the Terms and Conditions of Use are governed by the laws of India. Any disputes arising will be resolved through arbitration in New Delhi, in accordance with the Arbitration and Conciliation Act, 1996.